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Trout Brook Arborists

Updated 2026-09-28 · 11,322 reviewed · 922 listed · Scored from 235 Google reviews · How we rank ›

4.9(235) 91 composite score See reviews on Google ✓ Google-verified
Lawn Care & MaintenanceSnow RemovalLandscape Design & InstallationTree Service
Trout Brook Arborists
Location
West Hartford
Services
Lawn Care & Maintenance, Snow Removal, Landscape Design & Installation
Reviews
235
Best for
Homeowners needing reliable snow removal, routine tree trimming, or emergency storm cleanup in Connecticut.

Business data from Google Business Profile, checked 2026-09-28.

What do customers say?

Over nearly a decade, Andrew and his team earn trust through consistent speed and precision across mowing, planting, tree removal, and snow work. Recent reviews emphasize fair pricing, crew knowledge, and willingness to handle urgent weekends. One older complaint about finishing work on a property sale contrasts sharply with the pattern: ten years of reliably delivering on promises, often ahead of schedule.

The outfit handles the full range: storm cleanup near structures, stump grinding and final mulching, fall leaf vacuuming by 9 a.m., and seasonal snow contracts. Named crew members Andrew Bachman and Ian appear frequently in praise for both hazardous removals and routine trims, with customers noting they ask permission before cutting and protect surrounding plants.

Praised for
  • responsive and reliable
  • fair pricing and value
  • professional crew and leadership
  • attention to detail in work
  • emergency tree expertise
Watch-outs
  • mulch and trim quality on property staging job
reliable-schedulingpunctualfair-pricingattention-to-detailquality-craftsmanshipresponsiveprofessional-crewknowledgeable-staffconsistent-resultsresidential-properties
Best for: Homeowners needing reliable snow removal, routine tree trimming, or emergency storm cleanup in Connecticut.
Think twice if: Property staging or one-time mulch projects have had mixed results; clarify expectations upfront.

What stands out?

  • Emergency tree removal near structures handled safely
  • Fast estimate and scheduling (often within days)
  • Crew stops to confirm customer preferences mid-job
  • Long-term relationships; customers of 10 years

Worth knowing

  • Andrew Bachman and Ian lead crew; both named in emergency and routine jobs
  • Storm tree removal expertise when trees threaten structures
  • Curbside leaf vacuuming completed by next morning
  • Stump grinding and mulching included on removals
  • Online payment option available for snow removal contracts
  • Estimates typically delivered within days
  • Crew protects surrounding perennials during trimming

What reviews say by service

Tree Service
Skilled and calm handling of hazardous removals; routine trims praised for precision and crew knowledge.
Lawn Care & Maintenance
Mowing, mulching, fall/spring cleanup, and perennial care all consistently handled with attention to detail.
Snow Removal
Reliable, timely service with transparent pricing and easy payment; customers report years of dependable winter coverage.
Landscape Design & Installation
Designer Matt praised for listening to customer preferences; planting and garden installation both speedy and thorough.

How it compares

  • Rated 4.9 against a 4.62 average across the 431 landscape design & installation businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 91
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
229
4
2
3
0
2
0
1
4

Frequently asked questions

How quickly can they respond to urgent tree removal?
One recent review describes emergency removal over a holiday weekend. Routine estimates are typically delivered within days, and work is often scheduled within a week.
Do they offer curbside leaf pickup?
Yes. One customer reported curbside leaves picked up and gone by 9 a.m. the next morning.
What is included with tree removal?
Stump grinding, debris cleanup, and final yard cleanup. One review notes they even removed a broken limb from another tree at no extra cost.

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Last updated 2026-09-28