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Chenail LLC

Updated 2026-09-28 · 11,322 reviewed · 922 listed · Scored from 22 Google reviews · How we rank ›

4.5(22) 68 low data composite score See reviews on Google ✓ Google-verified
Lawn Care & MaintenanceEco-Friendly / Organic Lawn CareIrrigation & Sprinkler SystemsLandscape Design & InstallationHardscaping & Masonry
Chenail LLC
Location
West Hartford
Services
Lawn Care & Maintenance, Eco-Friendly / Organic Lawn Care, Irrigation & Sprinkler Systems
Reviews
22
Best for
homeowners seeking comprehensive landscape and irrigation work in Greater Hartford area.

Business data from Google Business Profile, checked 2026-09-28. Facts from the business's own website were fetched 2026-09-28.

What do customers say?

Chenail handles irrigation, lawn care, and landscape design with strong technical skill and finish work. Communication gaps and delayed callbacks appear in some older reviews; more recent work has been executed cleanly, though follow-up could be smoother.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • professional installation and repair work
  • attentive to detail and cleanup
  • experienced with complex projects
  • fair pricing
  • transformative landscape results
Watch-outs
  • inconsistent communication and callbacks
  • lack of closure on service visits
attention-to-detailquality-craftsmanshipprofessional-crewfair-pricingknowledgeable-staffclean-tidy-workresponsive
Best for: homeowners seeking comprehensive landscape and irrigation work in Greater Hartford area.
Think twice if: follow-up communication after service visits can be minimal; confirm expectations before work concludes.

What stands out?

  • complex irrigation system installations
  • landscape transformations with finishing detail
  • fair pricing with prepay discounts
  • licensed arborist and full insurance

Worth knowing

  • Licensed Arborist on staff
  • Scott (technician) praised for irrigation troubleshooting
  • Blake (contact) noted for responsiveness
  • 10% prepay discount offered for lawn care services
  • complex multi-zone irrigation systems installed
  • hydroseeding and river rock landscaping completed

What reviews say by service

Irrigation & Sprinkler Systems
Complex systems installed professionally; repair response improved in recent years.
Lawn Care & Maintenance
Multiyear prepaid programs deliver visible results; communication on billing improved after feedback.
Landscape Design & Installation
Complete transformations praised for design knowledge and finishing cleanup.
Hardscaping & Masonry
River rock and walkway/patio installations completed as part of landscape projects.

How it compares

  • Rated 4.5 against a 4.56 average across the 621 lawn care & maintenance businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 68
Review volume 59
Review recency 91
Review sentiment 60
Profile completeness 75
Verification 30

Rating breakdown

5
17
4
2
3
1
2
1
1
1

Frequently asked questions

Do you offer prepaid lawn care discounts?
Yes. Their website and reviews mention a 10% prepay discount for seasonal lawn care services. Confirm current availability when booking.
Can you handle complex multi-zone irrigation?
Yes. Recent reviews highlight successful installation of large, complex systems in challenging conditions.
What areas do you serve?
West Hartford, Newington, Hartford, and surrounding Connecticut areas, per their website.

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Last updated 2026-09-28