What hardscaping and masonry covers
This category is the hard-surface side of garden and outdoor work: patios, paths, driveways, retaining walls, steps, brick or stone boundary walls, and features like fire pits or seating walls built from block, brick, natural stone or concrete. It's a different skill set to planting and lawn care, since it involves groundwork, drainage, damp-proof courses, mortar mixes and load-bearing structures that need to be built right the first time. In Norwich, that often means dealing with clay-heavy soil, which affects how foundations and drainage are dug and laid.
What to look for before you hire
Ask to see photos of finished jobs that are at least a year or two old, not just fresh installs, since that's when settling, cracking or drainage problems show up. Check whether the contractor pulls building control or planning permission for retaining walls over a certain height, and whether they lay proper sub-base and falls for drainage on patios and driveways. Get a written quote that breaks down materials, labour and any groundworks separately, and ask what guarantee they offer on workmanship.
We've assessed the 5 hardscaping and masonry businesses we cover in Norwich on factors including how they handle enquiries, the consistency of past work, and how transparent they are about pricing and process. You can see the full ranked list, with the reasoning behind each score, on our best landscapers in Norwich guide. Our scoring approach is explained in full on the methodology page if you want to understand how we compare businesses.