21 low data
Gro Landscape, Inc
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Lawn Care & Maintenance
Winterberry Gardens
Lawn Care & MaintenanceIrrigation & Sprinkler SystemsSnow RemovalLandscape Design & InstallationHardscaping & Masonry
- Location
- Southington
- Services
- Lawn Care & Maintenance, Irrigation & Sprinkler Systems, Snow Removal
- Reviews
- 163
- Ranking
- #85 in Lawn Care & Maintenance
- Best for
- Property owners seeking multi-year lawn care contracts with named technician continuity.
Business data from Google Business Profile, checked 2026-09-28. Facts from the business's own website were fetched 2026-09-28.
What do customers say?
Winterberry's lawn care and maintenance crews earn consistent praise for turning neglected yards around and keeping them well maintained over years. Named technicians like Miguel and Doug build customer loyalty. However, recent reviews show friction between strong field work and inconsistent office communication, alongside lingering issues with irrigation quality and tree survival rates.
Praised for
- experienced staff names (Alexander, Miguel, Doug, Paul), strong lawn care results
- reliable ongoing maintenance contracts and seasonal work
- knowledgeable and responsive account managers
- detail-oriented design and hardscaping work
Watch-outs
- poor communication and missed callbacks on service timing
- quality control issues with irrigation installations and tree sales
professional-crewknowledgeable-staffresponsivepoor-communicationreliable-schedulingquality-craftsmanshipongoing-maintenance-contractsresidential-propertiescommercial-properties
Best for: Property owners seeking multi-year lawn care contracts with named technician continuity.
Think twice if: Plan ahead on timing requests; office follow-up on scheduling has lagged in recent experience.
What stands out?
- named technicians with deep lawn care expertise (Miguel, Doug, Paul)
- multi-year maintenance contracts with continuous customer attention
- full-service scope from design through irrigation to seasonal cleanup
- over 35 years operating history
Worth knowing
- Account Manager Anthony praised for professionalism
- Lawn care applicator Miguel recognized for expertise across multiple reviews
- Doug Tripp listed as Lawn Care Operations Manager, responsive to client questions
- Paul Tacinelli (Paul T) noted for renewal contract relationships
- Alexander Normandin praised for design work and follow-through
- Garden center operates alongside landscaping division
- Irrigation installations from 2017 documented with connector quality concerns
- Dogwood tree sales cited twice with customer losses despite warranty replacement offers
What reviews say by service
- Lawn Care & Maintenance
- Strong results turning struggling lawns around; Miguel and Doug earn repeat contracts.
- Landscape Design & Installation
- Design praised for detail and vision; Alexander Normandin builds customer confidence.
- Irrigation & Sprinkler Systems
- 2017 install cited for poor connector quality and leaking; customer corrected work themselves.
- Hardscaping & Masonry
- Hedge trimming and landscaping at property edges noted as exceptionally well finished.
How it compares
- Rated 4.2 against a 4.52 average across the 819 lawn care & maintenance businesses listed here.
- Has more Google reviews than 99% of the businesses in this directory.
How the score was calculated
Scoring Method Star rating 50
Review volume 96
Review recency 97
Review sentiment 55
Profile completeness 100
Verification 30
Rating breakdown
5
107
4
25
3
8
2
6
1
17
Frequently asked questions
- Do you offer multi-year maintenance contracts?
- Yes; reviewers cite ongoing fall cleanup and spring service agreements spanning years, managed by named technicians.
- Who are the key technicians handling lawn care?
- Miguel (applicator), Doug Tripp (Lawn Care Operations Manager), and Paul Tacinelli are named as primary contacts for sustained customer relationships.
- Can you help rescue a struggling lawn?
- Yes; reviewers report Winterberry corrected neglected turf and brought it back to health under Miguel's ongoing care.
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Apollo Contracting Tree Service LLC
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Lawn Care & MaintenanceSnow RemovalTree Service