Connecticut Landscaper Guide
Menu

The Lawn Surgeon LLC

Updated 2026-09-28 · 9,154 reviewed · 1,567 listed · Scored from 9 Google reviews · How we rank ›

3.8(9) 60 low data composite score See reviews on Google ✓ Google-verified
Snow RemovalLawn Care & MaintenanceIrrigation & Sprinkler Systems
The Lawn Surgeon LLC
Services
Snow Removal, Lawn Care & Maintenance, Irrigation & Sprinkler Systems
Reviews
9
Ranking
#284 in Snow Removal
Best for
Homeowners seeking multi-year lawn rehabilitation with consistent, named technician contact.

Business data from Google Business Profile, checked 2026-09-28. Facts from the business's own website were fetched 2026-09-28.

What do customers say?

Five-star reviews praise Bill and his crew for turning neglected lawns into neighbourhood standouts, with clients reporting dramatic improvements year over year and responsive communication. A one-star account from years back raised concerns about poor follow-up, billing mistakes, and unapproved treatments, though recent five-star reviews do not repeat these issues. Evidence is limited to scattered reviews.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive to texts and calls
  • transformative lawn results over seasons
  • professional crew and pride in work
  • quick service delivery
Watch-outs
  • communication lapses and follow-through issues
  • billing errors and unauthorized charges
responsivequality-craftsmanshipprofessional-crewknowledgeable-staffpoor-communicationresidential-properties
Best for: Homeowners seeking multi-year lawn rehabilitation with consistent, named technician contact.
Think twice if: Track service agreements and billing closely, especially for new customer relationships.

What stands out?

  • Bill and crew known by name for long-term results
  • quick turnaround from consultation to service
  • seasonal programs that improve lawns year over year

Worth knowing

  • Bill is the lead contact, known by name in reviews
  • McKay also named as crew member
  • Consultations completed within 48 hours in at least one case
  • Long-term clients report improvements across multiple seasons of aeration, seeding, and fertilization
  • One historical complaint cited unauthorized grub control charge and refused work (dead shrubs, poison ivy removal)

What reviews say by service

Lawn Care & Maintenance
Five-star customers report dramatic lawn transformation through multi-year aeration and seeding programs
Irrigation & Sprinkler Systems
Irrigation system maintenance mentioned as part of service offerings, though no specific customer feedback on this service

How it compares

  • Rated 3.8 against a 4.51 average across the 542 snow removal businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 55
Review volume 43
Review recency 100
Review sentiment 52
Profile completeness 75
Verification 30

Rating breakdown

5
6
4
0
3
0
2
1
1
2

Frequently asked questions

How quickly can Bill come out for a consultation?
One customer received a text response within an hour and an in-person visit within 48 hours of initial contact.
Do they work with customers over multiple seasons?
Yes, several reviews mention ongoing seasonal programs spanning multiple years, with cumulative lawn improvements year over year.

Similar landscapers nearby

Forest City Landscaping LLC
21 low data

Forest City Landscaping LLC

No rating yet

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Snow RemovalLandscape Design & InstallationLawn Care & Maintenance
Creative Contour
91

Creative Contour

5.0(163)✓ Google-verified

Jennifer and her crew consistently transform overgrown yards into polished outdoor spaces that draw neighbor compliments. Customers value her design eye, her hands-on involvement from concept through installation, and her crew's speed and precision. Recent projects span patios, walkways, planting designs, retaining walls, and complete yard reimaginations. Jennifer listens to client preferences, visits nurseries with customers, and produces digital mockups before work begins. The team executes with evident pride; one customer cited the professionalism even under summer heat. One walkway drainage issue went unresolved, though the bulk of feedback centers on delivery.

Tree ServiceHardscaping & MasonrySnow Removal

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-28