Do the owners stay involved throughout a project?

Yes. Tom and TJ are named in multiple reviews as actively checking in, iterating on design details, and overseeing the crew work.

What if I'm unhappy with part of the finished work?

Recent reviews report the team corrects chipped pavers and revisits design elements without hesitation when clients flag concerns.

Can they handle complex terrain or drainage issues?

Yes. Reviews mention successful projects on hillsides, challenging terrain, erosion mitigation, and downspout rerouting.

Mountain View Landscape, LLC

Updated 2026-09-28 · 9,154 reviewed · 1,567 listed · Scored from 26 Google reviews · How we rank ›

4.3(26) 66 composite score See reviews on Google ✓ Google-verified

Snow RemovalLandscape Design & InstallationLawn Care & MaintenanceHardscaping & Masonry

Location: Cromwell
Services: Snow Removal, Landscape Design & Installation, Lawn Care & Maintenance
Reviews: 26
Ranking: #196 in Snow Removal
Best for: homeowners planning landscape design or hardscaping projects with follow-up maintenance.

Business data from Google Business Profile, checked 2026-09-28.

What do customers say?

Mountain View delivers strong design and construction work, with owners Tom and TJ actively involved in projects and crews that work methodically through challenging jobs. Recent reviews show consistent five-star results on hardscaping, drainage, and landscape design, though older complaints about estimation delays and one reported staff rudeness suggest a variable experience with initial contact and project staffing.

Praised for

quality craftsmanship and detail work
responsive owners and staff
transparent communication
hardscaping and landscape design execution
ongoing lawn maintenance consistency

Watch-outs

staff interpersonal conduct
estimate delays and follow-up

quality-craftsmanshipresponsiveprofessional-crewattention-to-detailpunctualreliable-schedulingresidential-propertieslarge-estatesongoing-maintenance-contracts

Best for: homeowners planning landscape design or hardscaping projects with follow-up maintenance.

Think twice if: Reach out with specifics early; feedback from past clients suggests initial contact and estimate turnaround can be slow.

What stands out?

Owner-led project oversight and design iteration
Detailed hardscaping and patio installation
Fast turnaround on complex jobs
Responsive to site-specific challenges

Worth knowing

Owners Tom and TJ are directly involved in project management and design feedback
Jeremy noted for meticulous work on drainage projects
Lawn crews double-cut mowing patterns weekly
Team handles challenging terrain and erosion work
Willingness to revise finished work (patio design, chipped pavers) without charge

What reviews say by service

Hardscaping & Masonry: Multiple reviews praise stone patio, walkway, and built-in feature installation with attention to detail.
Landscape Design & Installation: Consistently described as excellent design execution and transformation of outdoor spaces.
Lawn Care & Maintenance: Weekly crews deliver consistent, striped mowing and yard upkeep.
Snow Removal: No specific review text addresses snow removal performance.

How it compares

Rated 4.3 against a 4.51 average across the 542 snow removal businesses listed here.
Has more Google reviews than 86% of the businesses in this directory.

How the score was calculated

Scoring Method

Star rating 61

Review volume 62

Review recency 65

Review sentiment 70

Profile completeness 75

Verification 0

Rating breakdown

Frequently asked questions

Do the owners stay involved throughout a project?: Yes. Tom and TJ are named in multiple reviews as actively checking in, iterating on design details, and overseeing the crew work.
What if I'm unhappy with part of the finished work?: Recent reviews report the team corrects chipped pavers and revisits design elements without hesitation when clients flag concerns.
Can they handle complex terrain or drainage issues?: Yes. Reviews mention successful projects on hillsides, challenging terrain, erosion mitigation, and downspout rerouting.

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5.0(39)✓ Google-verified

Reviewers report consistently high-quality transformations across multiple outdoor projects, with Tyler and Gillian leading a crew known for their listening, responsiveness, and meticulous work. 3D renderings, detailed follow-ups post-installation, and genuine care for long-term customer satisfaction recur throughout nearly two decades of praise.

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