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Luna Tree Care LLC

Updated 2026-09-28 · 11,322 reviewed · 922 listed · Scored from 26 Google reviews · How we rank ›

5.0(26) 81 composite score See reviews on Google ✓ Google-verified
Lawn Care & MaintenanceLandscape Design & InstallationTree Service
Luna Tree Care LLC
Location
West Hartford
Services
Lawn Care & Maintenance, Landscape Design & Installation, Tree Service
Reviews
26
Best for
Homeowners needing emergency tree removal or multi-tree projects with minimal site disruption.

Business data from Google Business Profile, checked 2026-09-28. Facts from the business's own website were fetched 2026-09-28.

What do customers say?

Luna Tree Care delivers consistent five-star results in tree removal, trimming, and spring cleanups across West Hartford. Crews arrive on schedule, work with visible skill and safety focus, and leave yards spotless. Communication is strong from the owner and field team; one customer flagged office delays in notifying them of a rescheduled appointment, but the owner resolved it promptly and the work itself was praised as excellent.

The business has built trust over 25 years through named leaders (owner Liz, manager Eduardo, and office staff like Melynda and Liz) who handle everything from storm damage response to negotiating shared costs with neighbors. Pricing is consistently called fair and reasonable.

Praised for
  • punctual and efficient work
  • excellent tree removal and pruning execution
  • thorough cleanup and site care
  • fair pricing and reasonable quotes
  • responsive owner, professional crew
Watch-outs
  • office communication gaps during scheduling delays
punctualprofessional-crewquality-craftsmanshipresponsivefair-pricingclean-tidy-workattention-to-detailknowledgeable-staffreliable-scheduling
Best for: Homeowners needing emergency tree removal or multi-tree projects with minimal site disruption.
Think twice if: Office communication during scheduling conflicts has sometimes been slow; confirm appointment details directly if timelines are tight.

What stands out?

  • Emergency tree service response (crews sent within one hour for storm damage)
  • Skilled handling of complex removals near structures and power lines
  • Named leadership known for honesty (Liz Pang owner, Eduardo field manager) and direct problem-solving
  • Complete cleanup including stump grinding and debris removal

Worth knowing

  • Owner Liz Pang responds to emergency calls within one hour and personally assesses complex jobs
  • Eduardo leads field crew and manages crew scheduling
  • Melynda and Liz handle office coordination
  • Removed 16 hemlocks in shared-cost project with neighbors
  • One crew completed 100-foot tree removal from house roof and cleared all debris within 48 hours, using large cranes
  • Offer payment plans for large jobs
  • Provide free wood chips and offer lawn reseeding

What reviews say by service

Tree Service
Skilled removal of complex, mature trees near structures; emergency response praised; cleanup and debris removal thorough.
Lawn Care & Maintenance
Spring cleanups and yard preparation consistently praised; full cleanups leaving yards spotless.
Landscape Design & Installation
Planting and mulching work praised; curb appeal results and plant selection noted positively.

How it compares

  • Rated 5 against a 4.62 average across the 431 landscape design & installation businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How the score was calculated

Scoring Method
Star rating 85
Review volume 62
Review recency 98
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
25
4
1
3
0
2
0
1
0

Frequently asked questions

How quickly can you respond to emergency tree damage?
Owner Liz responds to emergency calls within one hour and can deploy crews to begin work the same day or first thing the next morning.
Do you handle complex removals near houses or power lines?
Yes. Reviews describe successful removal of large mature trees leaning over property lines, trees fallen on roofs, and work close to electrical wires using cranes and specialized equipment.
What areas do you serve?
West Hartford and a 50-mile radius around West Hartford, per their website. Their website lists they are licensed and insured.

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Last updated 2026-09-28