55 low data
JSM Landscaping and Lawn Care
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Lawn Care & Maintenance
Luis & Son, LLC
Lawn Care & MaintenanceLandscape Design & InstallationSnow RemovalIrrigation & Sprinkler SystemsEco-Friendly / Organic Lawn CareHardscaping & Masonry
- Location
- Waterbury
- Services
- Lawn Care & Maintenance, Landscape Design & Installation, Snow Removal
- Reviews
- 12
- Best for
- Homeowners wanting spring-to-fall biweekly maintenance with owner oversight and fair pricing.
Business data from Google Business Profile, checked 2026-09-28. Facts from the business's own website were fetched 2026-09-28.
What do customers say?
Luis & Son delivers consistent lawn and snow work with responsive service; most reviewers highlight fair rates, punctuality, and the owner's personal involvement over six-year-plus relationships. One winter complaint from mid-2024 about plowing abandonment stands unresolved in available text, though recent five-star reviews from the same period suggest isolated rather than systemic issue.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- reliable scheduling and follow-through
- fair pricing
- responsive communication
- quality work year-round
- owner-operator attention to detail
Watch-outs
- mid-job abandonment during snow removal (resolved in recent reviews)
reliable-schedulingpunctualfair-pricingresponsivequality-craftsmanshipprofessional-crewconsistent-resultsresidential-properties
Best for: Homeowners wanting spring-to-fall biweekly maintenance with owner oversight and fair pricing.
Think twice if: Snow plowing reliability if winter weather peaks; one 2024 review cited mid-job abandonment.
What stands out?
- owner directly manages properties and communicates
- fair rates relative to scope
- responsive to same-day or next-day requests
- handles full-season contracts spring through fall
Worth knowing
- Owner Luis and wife directly manage work
- Technician Brandon H. noted for quick response and above-scope work
- Biweekly spring-through-fall contracts available
- One reviewer used service for 6 years, another for 3 years
What reviews say by service
- Lawn Care & Maintenance
- Biweekly spring-fall programs praised for consistent, clean results and fair pricing.
- Landscape Design & Installation
- Estimates clear and precise; work often exceeds scope; before-and-after photos shared with clients.
- Snow Removal
- One mid-2024 complaint of abandoned mid-job plowing; recent reviews do not repeat this issue.
- Hardscaping & Masonry
- Decorative stone installation mentioned on website; reviews confirm property prep and finishing work quality.
How it compares
- Rated 4.7 against a 4.56 average across the 621 lawn care & maintenance businesses listed here.
- Has more Google reviews than 75% of the businesses in this directory.
How the score was calculated
Scoring Method Star rating 73
Review volume 48
Review recency 100
Review sentiment 63
Profile completeness 100
Verification 30
Rating breakdown
5
11
4
0
3
0
2
0
1
1
Frequently asked questions
- How often can I schedule lawn cuts?
- Biweekly service is available spring through late fall, per recent reviews.
- Do they handle both plowing and shoveling?
- Yes, their website and reviews confirm snow plowing and walkway shoveling for residential and rental properties.
- Can I get an estimate quickly?
- Recent reviewers report same-day or next-day response to inquiries and clear, precise estimates.
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