How fast can Reggie respond to emergency tree removal after a storm?

The owner answered a storm-damage call within 15 minutes at 6:45am and arrived on site by 7:30am.

What happens if equipment damages my property during the job?

One recent case shows the owner resisted accountability for septic drainage field damage caused by machinery, leading to months of deferred promises and eventual ghosting. Document any damage immediately and confirm responsibility in writing before work begins.

Lazer Scapes Tree Service

Updated 2026-09-28 · 9,084 reviewed · 1,242 listed · Scored from 214 Google reviews · How we rank ›

4.7(214) 82 composite score See reviews on Google ✓ Google-verified

Lawn Care & MaintenanceSnow RemovalTree ServiceLandscape Design & Installation

Location: Newington
Services: Lawn Care & Maintenance, Snow Removal, Tree Service
Reviews: 214
Best for: homeowners needing fast tree removal and storm emergency response

Business data from Google Business Profile, checked 2026-09-28. Facts from the business's own website were fetched 2026-09-28.

What do customers say?

The crew consistently delivers on tree removal quickly and leaves jobs clean, with pricing that undercuts competitors. However, a recent incident involving damage to a septic drainage field shows a serious gap: when the owner demanded accountability, he faced months of excuses, broken promises, and unresponsiveness from the owner, Reggie, before ultimately being ghosted and left to pursue legal recourse.

Emergency response is fast (Reggie answered at 6:45am after a storm), and the crews handle complex removals like trees near power lines and houses with clear expertise. Most reviewers praise the operation's speed and professionalism. The drainage field incident stands out as a failure not in execution but in ownership accountability after something went wrong.

Praised for

fast response to emergency calls
competitive pricing
professional crew technique
thorough cleanup
reliable scheduling

Watch-outs

poor follow-up on damage claims
machinery operated over sensitive areas without proper planning

punctualfair-pricingquality-craftsmanshipprofessional-crewresponsivedamaged-property

Best for: homeowners needing fast tree removal and storm emergency response

Think twice if: you need guarantee that damage claims will be handled responsibly and transparently

What stands out?

Emergency response within hours
Competitive quotes against competitors
Crews handle complex removals near structures safely
Complete site cleanup after job completion

Worth knowing

Reggie (owner) answers emergency calls early morning; arrived within 45 minutes after a post-storm request at 6:45am
Removed 40+ trees in a single job
Large crew of hard workers
Stump grinding offered
One documented incident: machinery compacted septic drainage field during tree removal; owner Reggie deferred responsibility for months despite acknowledged knowledge of field location, promised payments never arrived, customer pursued legal recourse

What reviews say by service

Tree Service: Fast, professional removals with expertise near power lines and houses; crews work methodically and clean thoroughly
Snow Removal: No review text speaks to snow removal service
Landscape Design & Installation: No review text speaks to landscape design or installation

How it compares

Rated 4.7 against a 4.53 average across the 441 snow removal businesses listed here.
Has more Google reviews than 100% of the businesses in this directory.

How the score was calculated

Scoring Method

Star rating 79

Review volume 100

Review recency 100

Review sentiment 57

Profile completeness 100

Verification 30

Rating breakdown

196

Frequently asked questions

How fast can Reggie respond to emergency tree removal after a storm?: The owner answered a storm-damage call within 15 minutes at 6:45am and arrived on site by 7:30am.
What happens if equipment damages my property during the job?: One recent case shows the owner resisted accountability for septic drainage field damage caused by machinery, leading to months of deferred promises and eventual ghosting. Document any damage immediately and confirm responsibility in writing before work begins.

Contact

Phone: +1860-810-7161
Website: https://lazerscapes.com/
Address: 80 Pane Rd, Newington, CT 06111
Open in Google Maps

Last verified 2026-09-28

Opening hours

Monday: 00:00-24:00
Tuesday: 00:00-24:00
Wednesday: 00:00-24:00
Thursday: 00:00-24:00
Friday: 00:00-24:00
Saturday: 00:00-24:00
Sunday: 00:00-24:00

As listed on Google.

From their website

Services listed

Tree RemovalStump GrindingEmergency Tree ServiceSnow RemovalFirewoodTechnical removalsTree assessment

Credentials claimed:HIC# 0649508, Fully licensed and insured

As published by the business on its own website; not independently verified.

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