Can Innovative handle urgent projects like storm cleanup?

Yes. They arrived same day for July 4th storm damage, completed yard restoration in one workday with trees removed, debris cleared, and the space brought to best condition.

Do they clean up after large projects?

Yes. Reviews consistently mention site cleanup, new topsoil delivery, and grass seed. One customer noted aftercare included detailed care instructions for maintaining pavers post-installation.

Can they work on properties with drainage problems?

Yes. They diagnosed and solved a saturated rear yard by installing full-length drain, replacing a failed retaining wall with dual drains, replacing pavers with proper base, and adding two more drains plus a collection pit with sump pump.

Innovative Lawn & Landscape LLC

Updated 2026-09-28 · 9,154 reviewed · 1,567 listed · Scored from 106 Google reviews · How we rank ›

4.9(106) 89 composite score See reviews on Google ✓ Google-verified

Landscape Design & InstallationHardscaping & MasonryTree ServiceLawn Care & MaintenanceIrrigation & Sprinkler SystemsSnow RemovalEco-Friendly / Organic Lawn Care

Location: Torrington
Services: Landscape Design & Installation, Hardscaping & Masonry, Tree Service
Reviews: 106
Best for: homeowners needing complex hardscaping, storm recovery, or reliable ongoing maintenance

Business data from Google Business Profile, checked 2026-09-28.

What do customers say?

James Doyle and his crew have earned 4.9 stars across 106 reviews by tackling everything from storm cleanup to complex drainage solutions with visible pride in their work. The team shows up on time, works efficiently, cleans thoroughly, communicates daily about progress, and stays available after the job ends to answer maintenance questions. Recent projects span retaining walls, patios, hydro-seeding, tree removal, and hardscaping that neighbors notice enough to ask about.

What sets them apart: they take on disaster-scale jobs with same professionalism as routine work, handle challenging terrain without excuses (steep yards, saturated ground), and James personally assesses problems before quoting. Staff names like Jack, Ryan, and Zach appear in reviews as professionals who engage respectfully with families watching work happen. Customers report feeling confident from first consultation through final seeding care instructions.

Praised for

owner James Doyle hands-on and responsive
crew courteous, professional, works long hours
quality craftsmanship and attention to detail
on-time completion and site cleanup
fair pricing and transparent communication

reliable-schedulingpunctualfair-pricingattention-to-detailquality-craftsmanshipresponsiveclean-tidy-workprofessional-crewknowledgeable-staffconsistent-resultsresidential-properties

Best for: homeowners needing complex hardscaping, storm recovery, or reliable ongoing maintenance

What stands out?

Owner James Doyle personally assesses projects and manages quality
crew works long hours to complete jobs in single day when possible
troubleshoots complex drainage and water issues on site
handles storm cleanup and tree removal with same professionalism as routine work

Worth knowing

Owner James Doyle personally consults on projects before quoting
crew members named: Jack, Ryan, Zach Beltran
completed retaining wall replacement with dual-drain system, collection pit, and sump pump in single project
hydro-seeding service with post-job care instruction
used GPS and AI-aided construction planning on larger projects
completes patio expansions with stone staircases and planting in single workday
transported 8 cubic yards topsoil down steep side yard in one hour

What reviews say by service

Hardscaping & Masonry: patios, walls, and staircases consistently praised for professionalism, on-time delivery, and exceeding expectations
Tree Service: storm cleanup and tree removal handled promptly with same professionalism as routine work
Irrigation & Sprinkler Systems: complex drainage solutions including collection pits and sump pumps solve persistent water issues
Lawn Care & Maintenance: hydro-seeding with detailed aftercare instructions; crew cleans and seeds sites after major work
Landscape Design & Installation: full yard transformations with plants and trees selected to highlight hardscaped features

How it compares

Rated 4.9 against a 4.59 average across the 670 landscape design & installation businesses listed here.
Has more Google reviews than 97% of the businesses in this directory.

How the score was calculated

Scoring Method

Star rating 89

Review volume 88

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

103

Frequently asked questions

Can Innovative handle urgent projects like storm cleanup?: Yes. They arrived same day for July 4th storm damage, completed yard restoration in one workday with trees removed, debris cleared, and the space brought to best condition.
Do they clean up after large projects?: Yes. Reviews consistently mention site cleanup, new topsoil delivery, and grass seed. One customer noted aftercare included detailed care instructions for maintaining pavers post-installation.
Can they work on properties with drainage problems?: Yes. They diagnosed and solved a saturated rear yard by installing full-length drain, replacing a failed retaining wall with dual drains, replacing pavers with proper base, and adding two more drains plus a collection pit with sump pump.