Business data from Google Business Profile, checked 2026-09-28.
Reviewers describe Excellence as thorough and communicative on most projects, with owners Jake and Engjell earning praise for presenting options clearly and educating clients through complex work. However, one recent paver patio failure stands out: a pool-adjacent job saw a crew too small to meet timeline promises, communication gaps that required rework, and a damaged pool return line that the company neither disclosed nor compensated for; the patio now shows cracking six months post-completion.
Reviewers consistently praise Frank and Lori for hands-on leadership, skilled crew, and finishing details. One older contract dispute (2020) stands out in five years of 5-star reviews documenting landscape design, maintenance recovery, and large-property work.
Reviewers consistently report 15+ year partnerships with John and his crew, citing precise work on stone, patios, retaining walls, and lawn care. The business transforms properties through sustained attention; customers credit John's guidance and straightforward approach, with several noting their homes look better each year and earn neighbor compliments.
A Better Landscape LLC offers lawn care, landscape design, and hardscaping services in Waterbury. Review evidence is limited; the business states it is licensed and insured and lists services including aeration, mulching, and hedge work.
Last updated 2026-09-28