39 low data
E J Smith Landscaping
1.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Lawn Care & MaintenanceTree Service
Eagle Quality Landscaping & Supply
Lawn Care & MaintenanceHardscaping & MasonrySnow RemovalLandscape Design & InstallationEco-Friendly / Organic Lawn Care
- Location
- Gales Ferry, Gales Ferry
- Services
- Lawn Care & Maintenance, Hardscaping & Masonry, Snow Removal
- Reviews
- 43
- Best for
- Customers needing urgent snow removal or bulk material pickup and delivery.
Business data from Google Business Profile, checked 2026-09-28. Facts from the business's own website were fetched 2026-09-28.
What do customers say?
Recent reviews split sharply: clients praise responsive snow removal and material delivery, while others report unanswered calls, unresolved damage claims, and missed maintenance visits. The business holds contractor certifications for paver installation and has served the area since 1996, but communication and accountability remain persistent friction points.
Praised for
- reliable snow removal in storms
- responsive staff for small material orders
- friendly, accommodating service
- competitive pricing on materials
Watch-outs
- poor responsiveness to calls and inquiries
- property damage incidents not always resolved
responsiveno-showdamaged-propertyprofessional-crewreliable-schedulingpoor-communication
Best for: Customers needing urgent snow removal or bulk material pickup and delivery.
Think twice if: Unanswered phone calls have frustrated recent callers; confirm responsiveness before signing a maintenance contract.
What stands out?
- Certified hardscape contractor (ICPI, NCMA, authorized for major paver brands)
- Reliable snow removal during heavy storms
- Material supply with delivery service
- Family-owned since 1996
Worth knowing
- Certified by Interlocking Concrete Pavement Institute and National Concrete Masonry Association
- Authorized contractor for Ideal, Techo-Bloc, and UniLock pavers
- Material supply includes bulk mulch, soil, and stone with delivery
- Staff have not always returned voicemails for bulk orders or damage claims
What reviews say by service
- Snow Removal
- Praised for reliability during heavy storms and multiple visits per storm event
- Hardscaping & Masonry
- Holds relevant certifications but one review alleges improper chemical application during weed control on a property with marsh and wildlife sensitivity
- Lawn Care & Maintenance
- Mixed: some report missed visits and incomplete work at condo contracts, others praise delivery and bulk material service
How it compares
- Rated 3.6 against a 4.53 average across the 926 lawn care & maintenance businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
How the score was calculated
Scoring Method Star rating 30
Review volume 71
Review recency 99
Review sentiment 51
Profile completeness 100
Verification 30
Rating breakdown
5
24
4
4
3
1
2
2
1
12
Frequently asked questions
- Do they deliver bulk materials like mulch and soil?
- Yes. Their website lists mulch installation and excavation services. Reviewers confirm they offer bulk material delivery to multiple locations, though pricing ($48/yard for mulch) is noted as higher than competitors elsewhere in Connecticut.
- Are they certified for paver and hardscape work?
- The business states it is certified by the Interlocking Concrete Pavement Institute and National Concrete Masonry Association, and is an authorized contractor for Ideal, Techo-Bloc, and UniLock pavers.
- How quickly do they respond to inquiries?
- Recent reviews show inconsistent phone responsiveness. Some callers report unanswered calls and no return messages; others report the staff picked up and were helpful. It may be worth calling during business hours or trying multiple times.
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