21 low data
Natural Choice Lawn & Tree Llc
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Landscape Design & InstallationEco-Friendly / Organic Lawn CareLawn Care & Maintenance
CT SOD
Lawn Care & MaintenanceLandscape Design & Installation
- Location
- Milford
- Services
- Lawn Care & Maintenance, Landscape Design & Installation
- Reviews
- 66
- Ranking
- #22 in Lawn Care & Maintenance
- Best for
- Homeowners needing new lawn after pool or patio work, and contractors installing sod across New England.
Business data from Google Business Profile, checked 2026-09-28. Facts from the business's own website were fetched 2026-09-28.
What do customers say?
Most recent jobs show consistent professionalism: Sean and his team install 5,000+ square feet in a day, explain care instructions, and handle mix-ups (overzealous scalping, delivery delays) by filling gaps or delivering free. Communication flows by text throughout.
Older complaints surface poor installation by less experienced crew and unresolved follow-ups when grass dies post-planting. Recent five-star reviews highlight staff by name (Sean, Kayla) and describe same-day execution with careful prep around pools and new hardscape. One recent two-star thread mentions an $8,000 cancelled order and unreturned refund from months back.
Praised for
- responsive and knowledgeable staff
- fast, clean installation
- problem-solving and service recovery
- quality sod and materials
- easy communication and scheduling
Watch-outs
- installation quality inconsistency and young crew
- follow-up and warranty issues after grass dies
responsivepunctualattention-to-detailprofessional-crewknowledgeable-staffquality-craftsmanshipreliable-schedulingconsistent-results
Best for: Homeowners needing new lawn after pool or patio work, and contractors installing sod across New England.
Think twice if: Verify crew experience for your job size, and confirm follow-up warranty terms if grass struggles after planting.
What stands out?
- Staff teach care during and after installation
- Quick turnaround: large lawns completed in one day
- Problem-solving (crew fixes oversights same-visit)
- Multi-state service area and material options
Worth knowing
- Sean and Kayla named as main contacts and installation leads
- Installed 5,000 sq ft Kentucky bluegrass in 4 hours for one customer
- Communication via text during job
- One recent case: contracted scalper overscalped; CT Sod filled gap at no charge same day
- Older complaint: 17-year-old inexperienced installer on 1,000 sq ft job; small pieces died; follow-up requests ignored
- One outstanding refund dispute from October 2025 (nearly $8,000) reported unresolved after multiple calls
What reviews say by service
- Lawn Care & Maintenance
- Prep, install, and post-planting guidance praised for care and execution; older complaints cite installation mistakes by inexperienced staff and unresolved follow-ups when new sod fails.
- Landscape Design & Installation
- Sod installation around hardscape (pools, patios) described as careful and professional; fast execution highlighted in recent reviews.
How it compares
- Rated 4.6 against a 4.52 average across the 819 lawn care & maintenance businesses listed here.
- Has more Google reviews than 95% of the businesses in this directory.
How the score was calculated
Scoring Method Star rating 72
Review volume 79
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30
Rating breakdown
5
59
4
1
3
0
2
0
1
6
Frequently asked questions
- How fast can you install a large lawn?
- One customer had 5,000 square feet of Kentucky bluegrass installed in 4 hours, including prep.
- What if something goes wrong during installation?
- Recent reviews show CT Sod fixes oversights on-site (like refilling overzealous scalping). Confirm warranty and follow-up terms before ordering.
- Do you install sod outside Connecticut?
- Yes. Their website states service across Connecticut, Massachusetts, New York, New Jersey, Rhode Island, New Hampshire, Vermont, and Maine.
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